Call us directly: 020 8748 6543

Hammersmith, London View Location

Dental Regulations

I am a registrant of the General Dental Council, whose role it is to regulate the dental profession and protect patients. As a responsible member please see my compliance details which are in line with European guidance:


My professional qualification and the country from which that qualification is derived

I qualified at the University of Leeds in 1988 where I gained a distinction in prosthodontics

Other qualifications include

Bachelor of Dental Surgery (BChD)
Master of Science (MSc)
Member of the Faculty of Dental Surgery of the Royal College of Surgeons of England (MFDS RCS (Eng))

GDC Registration Number

My GDC registration number.


Name and Geographic Address

Salisbury House Dental practice

204 Hammersmith Road,
(practice entrance on Bute Gardens),
London W6 7DJ

Tel : 020 8748 6543

GDC Contact Details

GDC Contact Details

37 Wimpole Street

Tel : 020 7887 3800

Complaints Procedure


We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, we would like you to let us know as soon as possible- ideally within a matter of days or at most a few weeks. This will enable us to establish what happened more easily. If it is not possible to do that, please let us have details of your complaint:

Within six months of the incident that caused the problem; or within six months of discovering that you have a problem, provided this is within twelve months of the incident.

Complaints should be addressed to Ian Greenwood, our Principal Dentist. Alternatively, you may ask for an appointment with Ian Greenwood in order to discuss your concerns.


We shall acknowledge your complaint or concern within two working days of receipt. We will investigate your complaint within ten working days. We shall then offer you an explanation and/or a meeting to discuss the complaint.

In investigating your complaint we shall aim to:

Establish the facts.

Make it possible for you to discuss the problem with those concerned, if you would like this.

Make sure you receive an apology, where this is appropriate.

Identify what we can do to make sure the problem doesn’t happen again.


If you are complaining on behalf of a patient, we would adhere to the rules of confidentiality.

We would therefore need the patient’s permission for you to act on their behalf.

There is also an organisation called the dental complaints service that could assist to resolve complaints should that path be necessary

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